Accessibility statement

We want everyone to be able to access every bit of the content on this website from the clickable diagram on the home page to our twitter feed, from the videos on our YouTube channel to our forums and network. But we have to be honest that's a real challenge, especially for a website that is interactive and uses crowd sourcing, which means it has about 150 people adding to and editing content all the time. 

We are especially grateful for the help of two learner-led groups in trying to get it right - Heart of Deafness and VIBE  in constantly trying to improve the accessibility of the site itself and the various contributions that colleagues in the sector bring through the RRCrowd and the EDI 4definition and EDIFdefinition legacy resources.

Feedback makes for a better and more accessible website. If we've missed something or if you have any suggestions, questions or complaints regarding the accessibility of our design, navigation or content please do contact us and we'll do everything we can to put it right.

W3C standard

This website conforms to Level AA of the W3C Web Content Accessibility Guidelines. This means that all Priority 2 checkpoints are satisfied.

Skip to content

There is a "skip to content" feature on this site. This allows people using screen readers and those who 'tab' around the screen using a keyboard, to quickly jump to the main content of the page. It literally "skips" over the global navigation menu which appears on the left of every page, thus the user does not have to keep tabbing through the navigation each time.

Font size

The font used in this website is a sans-serif font, which the WAI recommend for reading on computer screens. Font size can be adjusted using your browser menu bar, or your mouse-wheel. There are 5 pre-set font sizes to choose from.

To change font size using your mouse wheel:

  1. Click and hold a CTRL key with one hand.
  2. Move you mouse wheel up (to increase) or down (to decrease) text size.
  3. Let go of the CTRL key. 

To change the font size using your browser:

Internet Explorer 5+ (PC)
Select Text Size from the View menu and change the text size as required to 'larger' or 'largest'.

Netscape 7 (PC)
Select Text Zoom from the View menu and change the text size as required to 'smaller', 'larger' or a percentage value. Alternatively hold down the CTRL key and the - key to make text smaller or CTRL and + key to make the text bigger.

Netscape 6 (PC)
Select Text Size from the View menu and change the text size as required to 'smaller', 'larger' or a percentage value. Alternatively hold down the CTRL key and the - key to make text smaller or CTRL and + key to make the text bigger.

Mozilla / Firefox (PC)
Select Increase Text Size or Decrease Text Size from the View menu. Alternatively hold down the CTRL key and + key or hold down the CTRL key and - key.

Background colour

The background colour is a high contrast to the text and can be changed by the user using their browser settings.

Subtitles and transcripts of audio and video content

We are committed to making our content accessible through the provision of different formats. Where possible (i.e. resources that we produce ourselves) subtitles are provided for videos and transcripts for our audio content available for people with hearing impairments. However if you need urgent access to specific audio/video content, please contact us.

Alternative ways to read PDF files

This website uses a PDF format to display various documents. If you are not able to use Adobe Acrobat Reader you can use the online tool which converts PDF files to a format which can be used with screen-reading programs.

To use Adobe's online tool:

  1. Find the URL of the PDF you want to convert, and copy the URL into your clipboard (right click on the hyperlink to the PDF, select "properties" and then copy the URL).
  2. Go to Adobe's online tool
  3. paste the URL into the form field.
  4. Follow the instructions onscreen (output in "text" format for best results)

Read more about Adobe Reader and accessibility on the Adobe website

More Help

My Web, My Way (A BBC site on making the web easier to use)